Privacy Policy

1. Introduction

This Privacy Policy explains how Price Monitor GmbH ("we", "us", or "our") collects, uses, and protects your personal information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password
• Billing Information: Payment details, billing address, tax ID
• Profile Information: Company details, preferences, language settings
• Communications: Support requests, feedback, inquiries

2.2 Automatically Collected Information

• Usage Data: Features used, actions taken, time spent
• Device Information: IP address, browser type, operating system
• Cookies: Session data, preferences, analytics

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and manage subscriptions
• Send service updates and notifications
• Provide customer support
• Analyze usage patterns and improve user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, hosting providers, analytics services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data in transit
• Encrypted data storage
• Regular security audits
• Access controls and authentication
• SOC 2 Type II compliance

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we retain certain information for legal and compliance purposes for up to 7 years.

7. Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings

You can control cookies through your browser settings.

9. International Data Transfers

Your data may be processed in countries outside the EU. We ensure adequate protection through:

• Standard Contractual Clauses
• Privacy Shield certification (where applicable)
• Other approved transfer mechanisms

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes via email or through the platform.

12. Contact Us

For privacy-related questions or concerns:
Email: [email protected]
Address: Price Monitor GmbH, Musterstraße 123, 90443 Nürnberg, Germany
Data Protection Officer: [email protected]